What happens to my email after I leave the university?

Employees who leave the University generally have their email address and account deactivated 90 days after employment ends. Termination requests for more immediate action should be submitted via the ServiceNow portal.

Students who leave the University having completed a degree program and earned a diploma are considered alumni, and get to keep their email address and email account as long as they care to use it.

Students who leave the University without completing a degree program have their @wustl.edu email address deactivated 91 days after losing their current student status.

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Do I need Microsoft Office to use Office 365?

Since Office 365 is a web-based email and calendar solution, you are not required to have…

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How are deleted items handled in Office 365?

When you delete an item from your mailbox in Office 365, it is moved to the…

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How do I access a shared mailbox?

To access a shared mailbox via OWA…

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How do I access my archive?

In Office 365, your mail will not be archived automatically…

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How do I access my email folders in Outlook for the web (OWA)?

Login to OWA using your WUSTL Key at email.wustl.edu/mail…

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How do I change my FERPA privacy settings?

For WUSTL Students, your FERPA privacy settings in WebSTAC determine whether or not your…

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How do I connect my computer or mobile device to my Office 365 email account?

Setup Instructions can be found by visiting Email Client Setup…