The Voice of the Customer
Meet the CRM team and learn what they do.
The CRM team meets with WashU IT customers via IT liaisons. Find your CRM and liaison.
CRM manages this group, which meets to collaborate on shared IT services implementation.
CRM conducts virtual focus groups to get user input on WashU IT-provided services.
CRM manages the Survey on IT Service Quality. A bi-annual survey on technology at WashU.
See what we share during our meetings.
Learn about CRM
Join the CRM Focus Group Invite List
View the IT Liaison for my Unit
Provide feedback to CRM
Contact the CRM Team via email