Email & Calendaring: Service Level Expectations (SLE)

The following table lists the service fulfillment target for each service request:

Service Request Fulfillment Target
Calendar Creation 3 business days
Distribution List Creation 3 business days
Email Creation 3 business days
Room or Equipment Account Creation 3 business days
Shared Mailbox Creation 3 business days

The complete Service Level Expectation (SLE) document for the Email & Calendaring service can be read by clicking this link:
Email & Calendaring SLE.