WUSTL Connect Frequently Asked Questions

Can I bookmark the WUSTL Connect login page?

When adding bookmarks to your browser, it is important NOT to bookmark the actual WUSTL…


How can I make my password secure?

Passwords are a tedious but necessary part of our online experience. We have put together…


How do I get help?

There are several resources available for getting help with the login process for University…


What happens when I log out?

Many applications, such as WebSTAC, WebFAC, Telesis, E-Grades and WUSTL Connect…


What is a captcha?

The Captcha verifies that the user is in fact a person, preventing internet robots from…


What is a WUSTL key?

Your WUSTL Key is the combination of your WUSTL Connect Login ID and password. Every…


What is the login ID?

Your Login ID is the unique ID that you use in conjunction with your password to log in to…


What is password strength?

Password policies require you to use a certain number of letters, numbers or symbols. There…


What is single sign-on?

Single sign-on (SSO) is a method of access control that enables a user to log in once and…


What is WUSTL connect self-service?

WUSTL Connect Self-Service is a set of online pages where you can manage your WUSTL…


Which browsers are supported?

WUSTL Connect should work with all modern browsers and operating systems. If you…


Why can’t I use self-service functions?

Some features of self service may not be available to all users. Common restrictions are…