These steps will walk you through how to order a new computer, laptop, or tablet.
Follow these directions if you only need to order computer accessories such as a new keyboard, mouse, or laptop bag.
There are also directions for when you need to have hardware moved.
Find your question in the list of FAQ below, or view and print all of the questions and answers from this PDF: Customer Q&A about ServiceNow Hardware Forms
Custom Orders: After the customer agrees on a custom order quote, the quote is sent on to their department budgetary approver for approval. Once approved, the Depot will submit this quote in Marketplace through a Requisition. It will automatically route to their department to adjust details such as ledger, fund, etc. Once they update this and submit, a PO is generated to the vendor. Upon shipment of the item, the vendor will send an invoice to that department for payment.
If I order a stock item listed on the Service Now New Hardware Request page, how long will it take to receive it?
MedSchool Campus – Almost all orders for the MedSchool Campus are delivered directly to the customer. A Field Tech will contact the customer to schedule an appointment for installation. There are certain situations that require delivery of orders to fall outside of this process for each campus. The IT Depot will strive to communicate any change to the stated delivery process to customers for their order.