Email Client Setup: Apple Mail

Mac OS 10.9 (Mavericks) and later:

1. Open System Preferences, and then click on Internet Accounts
2. Click on the Exchange button to add a new Exchange email account
3. In the Exchange window enter in the following info:
   • Name: Your name as you want it to appear on sent messages
   • Email Address: 
     • If your WUSTL Key username matches the first part of your @wustl.edu email address, enter: yourwustlkey@wustl.edu
     • If your WUSTL Key username differs from the first part of your @wustl.edu email address, enter: yourwustlkey@email.wustl.edu
   • Password: your WUSTL Key password
4. When prompted, select what services you wish to use (Email, Contacts, Calendar, etc.) and click Done. – Your account should now be setup.
   

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   Steps 5-8 should only be followed if you see a window with the message that auto-discover failed.

5. If you are prompted with a message that auto-discover failed, click Continue
6. In the Account Settings window, fill in the following information:
   • Description: WUSTL
   • User Name: 
     • If your WUSTL Key username matches the first part of your @wustl.edu email address, enter: yourwustlkey@wustl.edu
     • If your WUSTL Key username differs from the first part of your @wustl.edu email address, enter: yourwustlkey@email.wustl.edu
   • Password: your WUSTL Key password
   • Server address: outlook.office365.com
7. Click Continue
8. When prompted, select what services you wish to use (Email, Contacts, Calendar, etc.) and click Done.

Mac OS 10.8 (Mountain Lion) and earlier:

1. Open Mail (Note: if you are setting up your first email connection in Apple Mail, skip to step 5)
2. From the Mail menu, select Preferences
3. Click on the Accounts tab
4. Click the small plus sign (+) to add an account
5. When prompted to choose a mail account type to add, select “Exchange”
6. In the Add Account window, fill in the following information:
   • Full Name: Your name as you want it to appear on sent messages
   • Email Address: 
     • If your WUSTL Key username matches the first part of your @wustl.edu email address, enter: yourwustlkey@wustl.edu
     • If your WUSTL Key username differs from the first part of your @wustl.edu email address, enter: yourwustlkey@email.wustl.edu
   • Password: your WUSTL Key password
7. In the Account Summary window, check the boxes if you want to sync Address Book or iCal with your WUSTL account.

***** NOTE *****

Deleting items from the “Trash” folder performs a permanent delete.  This means that items deleted from the “Trash” folder, using the Apple Mail client are NOT recoverable.

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