Leadership & Organizational Structure

The Office of the Chief Information Officer

Office_of_the_Chief_Information_Officer_2linehrz_pos(CMYK)_SMThe Office of the Chief Information Officer (OCIO) exists to provide a strategic vision of information technology that advances the Washington University mission, supports operations, serves the needs of all communities across the university and enables the university to continue to excel in its increasingly competitive landscape. Guided by a set of values and guiding principles, the OCIO works collaboratively with academic, clinical, research and administrative leaders across the institution to develop a strategy that will better leverage our IT investment. The OCIO leads the planning, development, support and measurement of all IT services and initiatives. The OCIO also provides information security, enterprise IT architecture services and portfolio and project management services for IT projects.

Maureen Fischer, Executive Assistant to the Vice Chancellor and CIO

Maureen Fischer manages Vice Chancellor Gohsman’s schedule and all OCIO meetings and events.

Aisha Hamilton, Communications Program Manager

Aisha Hamilton provides communications expertise for the OCIO strategy and planning function and supports strategic projects.

Kevin Hardcastle, Chief Information Security Officer

Kevin Hardcastle heads the Information Security Office and leads security efforts across all campuses, schools and departments. He also leads the Computer Security Incident Response Team. He and his staff are co-located across the Danforth and Medical campuses.

Edie Van Wert, Senior Director – Portfolio and Project Management Office

Edie Van Wert provides strategic portfolio, program/project management, business analysis, change management and performance support services in support of IT strategic governance and approved investments.

Katherine Krajcovic, Senior Director of IT Administration

Katherine is charged with providing management oversight and leadership for development, implementation and management of an annual operating and capital budget, management of facilities, and organizational planning and human capital strategy, planning, and support.

John Norenberg, Interim Executive Director of End User Services

John manages all strategy, projects, and customer support services in EUS. John is working with OCIO and EUS leadership to help our organization adopt the processes required to be a shared services provider, assess our capabilities and organizational structure, and make necessary improvements.

Craig Pohl, Senior Director – Research Infrastructure Services

Craig Pohl leads the Research Infrastructure Services team, providing core infrastructure and research computing services to support the Institute for Informatics as well providing the strategic plan for expanding to provide common services needed across the university’s research community.

Scott Taylor, Assistant Vice Chancellor – Enterprise Applications

Scott Taylor provides leadership in the establishment and execution of software development, applications strategy, and developing and maintaining applications standards.

Ed Welker, Executive Director – Shared Infrastructure

Ed Welker is accountable for providing a stable, reliable environment for existing operations (network, data centers and cloud services) while building the new shared infrastructure service.

Click here to see OCIO and WashU IT Department org charts.



WashU IT Departments

UserServices_iconUser Services

User Services manages desktop technologies and operations, the help desk and service management. The department provides trusted, reliable and high quality user support with a focus on simplifying the user environment and making systems easier to use while offering more robust, scalable and secure services.

See organization charts here.

IntInfrastructure_iconShared Infrastructure

Shared Infrastructure engineers and supports enterprise-class solutions to provide a reliable, secure and efficient infrastructure framework for the shared services environment, in support of the University’s academic, research and patient care missions.

See organization charts here.

RIS icon

Research Infrastructure Services

In July 2017, the highly skilled and experienced 21 member McDonnell Genome Institute IT staff transitioned to WashU IT as part of the new Research Infrastructure Services (RIS) organization. RIS will provide core infrastructure and services to support the Institute for Informatics as well as common services needed across the research community.

See organization charts here.

EntApps_iconEnterprise Applications

Enterprise Applications provides reliable and secure information technology services that enable process automation; the capture, protection and reporting of critical data; delivery and support of enterprise applications; and shared computing environments in support of the teaching, research and patient care missions of Washington University.

See organization charts here.

DeptApps_iconDepartmental Applications

Departmental Applications provides high quality, reliable technology solutions that facilitate the user’s growing needs as determined by current trends and business goals while supporting the missions of the University and the School of Medicine.

See organization charts here.

HR Admin 2IT Administration

IT Administration provides oversight and leadership for financial planning. The department manages WashU IT’s programs and activities including capital funds, operational funds and service costing; organizational and human resources planning, strategy, development and operations; and facilities planning and management.

See organization charts here.