The Office of the Chief Information Officer
The Office of the Chief Information Officer (OCIO) exists to provide a strategic vision of information technology that advances the Washington University mission, supports operations, serves the needs of all communities across the university and enables the university to continue to excel in its increasingly competitive landscape. Guided by a set of values and guiding principles, the OCIO works collaboratively with academic, clinical, research and administrative leaders across the institution to develop a strategy that will better leverage our IT investment. The OCIO leads the planning, development, support and measurement of all IT services and initiatives. The OCIO also provides information security, enterprise IT architecture services and portfolio and project management services for IT projects.
Chris Kielt directs the development, implementation and advancement of the IT strategy and initiatives that support the university’s mission.
Maureen Fischer, Executive Assistant to the Vice Chancellor and CIO
Maureen Fischer manages Vice Chancellor Welker’s schedule and all OCIO meetings and events.
Aisha Hamilton, Communications Manager
Aisha Hamilton leads the IT marketing communications team and provides marketing communications, branding, and media relations expertise for the OCIO strategy and planning function. She also supports strategic projects.
Kevin Hardcastle, Chief Information Security Officer
Kevin Hardcastle heads the Information Security Office and leads security efforts across all campuses, schools and departments. He also leads the Computer Security Incident Response Team. He and his staff are co-located across the Danforth and Medical campuses.
Katherine Krajcovic, Senior Director of IT Administration
Katherine is charged with providing management oversight and leadership for development, implementation and management of an annual operating and capital budget, management of facilities, and organizational planning and human capital strategy, planning, and support.
Russell Sharp, Interim Executive Director – Portfolio and Project Management Office, Enterprise Architecture, IT Service Management
Russell Sharp leads the organization that enables IT governance at Washington University. This includes providing portfolio management, IT capital planning, enterprise architecture, methodologies, a unified approach to IT service management, and skilled resources for strategic initiatives.
Ed Welker, Senior IT Consultant
Welker contributes to advancing university IT initiatives by providing analysis, guidance, and process expertise. Welker also works to develop and strengthen relationships with IT users and partners.
Craig Pohl, Senior Director – Research Infrastructure Services
Craig Pohl leads the Research Infrastructure Services team, providing core infrastructure and research computing services to support the Institute for Informatics as well providing the strategic plan for expanding to provide common services needed across the university’s research community.
Rick Herman, Interim Executive Director – End User Services
Rick manages a customer-focused IT services organization responsible for the delivery of integrated, responsive and secure technology services that advance the university’s clinical, academic and research missions. Rick is working with OCIO and EUS leadership to help our organization build a diverse, collaborative team of IT experts with responsibility for help desk, desk side support, active directory and end user computing solution engineering.
Sharon Swan, Program Director – Shared IT Services
Sharon leads the Shared IT Services project with purview over its progression and program management.
Scott Taylor, Assistant Vice Chancellor – MyDay Program Manager
Scott Taylor provides leadership in the discovery, implementation and adoption of advanced HR, finance and student systems as part of the MyDay program.
Amy Walter, Executive Director – Enterprise Applications
Amy Walter provides leadership in the establishment and execution of software development, applications strategy, and developing and maintaining applications standards.
Justin Hoyt, Executive Director – Shared Infrastructure
Justin Hoyt is accountable for providing a stable, reliable environment for existing operations (network, data centers and cloud services) while building the new shared infrastructure service.
Click here to see OCIO and WashU IT Department org charts.
WashU IT Departments
Departmental Applications provides high quality, reliable technology solutions that facilitate the user’s growing needs as determined by current trends and business goals while supporting the missions of the University and the School of Medicine.
Enterprise Applications provides reliable and secure information technology services that enable process automation; the capture, protection and reporting of critical data; delivery and support of enterprise applications; and shared computing environments in support of the teaching, research and patient care missions of Washington University.
IT Administration provides oversight and leadership for financial planning. The department manages WashU IT’s programs and activities including capital funds, operational funds and service costing; organizational and human resources planning, strategy, development and operations; and facilities planning and management.
Portfolio and Project Management Office, Enterprise Architecture, IT Service Management
The PPMO, EA & ITSM Office enables IT governance by providing portfolio management, IT capital planning, enterprise architecture, and unified methodologies, standards and metrics for cross-functional delivery of IT projects and services. For strategic initiatives, the office also provides skilled resources for program/project management, business analysis, change management, performance support, project communications and knowledge management.
Research Infrastructure Services
In July 2017, the highly skilled and experienced 21 member McDonnell Genome Institute IT staff transitioned to WashU IT as part of the new Research Infrastructure Services (RIS) organization. RIS will provide core infrastructure and services to support the Institute for Informatics as well as common services needed across the research community.
Shared Infrastructure engineers and supports enterprise-class solutions to provide a reliable, secure and efficient infrastructure framework for the shared services environment, in support of the University’s academic, research and patient care missions.
User Services manages desktop technologies and operations, the help desk and service management. The department provides trusted, reliable and high quality user support with a focus on simplifying the user environment and making systems easier to use while offering more robust, scalable and secure services.