Shared IT Services

Shared IT Services moves through the Brown School

By blallish on July 19, 2018 in Shared IT Services

This month, Shared IT Services (SITS) is transitioning its way through the Brown School of Social Work. Since Shared IT Services temporarily departed the Department of Medicine, the project has embarked upon migrating stations on the Danforth Campus. Since January 2018, the SITS team has now migr...

Shared IT Services Begins Migration on Danforth Campus 

By davidson.mariah on June 7, 2018 in Shared IT Services

The Shared IT Services (SITS) program continues to move forward. Unit migrations to SITS remains a top priority of the Office of the Chief Information Officer and Vice Chancellor of IT at Washington University in St. Louis. Remind Me, What is SITS?  You may recall, the plan to move to integrated ...

WashU IT Consolidates Help Desk Ticketing Systems

By Candace Webster on March 7, 2016 in 2016, News & Events, Shared IT Services

On March 8, 2016, WashU IT consolidated its three help desks: the Solutions Center, CITS Helpdesk and DOMCSS  Service Desk to one ticketing system. There is no customer action required because of this change. WashU IT customers should continue to call their current support phone number and email ...