After Graduation: Email Account, Box Account & Other Resources

Audience: 4th year graduating medical students

With graduation right around the corner, you may be wondering what will happen to your WUSTL Box account, email account and a couple other resources. Read below for further information.


On May 18, 2019, you will lose access to your WUSTL Box account. As such, it is highly recommended that you change ownership on any HIPAA-protected data to someone who is not leaving the university. Any personal data (non-HIPAA) may be downloaded to your personal computer or transferred to a free personal Box account prior to graduation.

If you forget to do this prior to graduation and need to gain access to the contents of your WUSTL Box account, there is a 90-day grace period after graduation to retrieve data or transition your WUSTL Box account to a personal Box account. You can contact the Service Desk, 314-933-3333, during the grace period for assistance. After 90 days, data is non-retrievable.

If you return to WashU as a student or staff member (resident) at a later time, a new Box account will be created for you. You will not be able to resume the same WUSTL Box account as before.


Your WUSTL email account will remain active indefinitely after you graduate. This means you will keep your WUSTL email account and its contents. To access your email, continue logging in with your WUSTL Key as before. You will need to reset your WUSTL Key password once a year.

Your WUSTL email account will continue to meet HIPAA protection guidelines even after graduation, so you can continue using your WUSTL email account without concern. If you wish, you can delete old clinical correspondence, but this is not a requirement. You can also set up a forwarding rule to send WUSTL emails to another email address if this is more convenient for you to monitor your account. To set up a forwarding rule, login to the Outlook Web App (OWA) and follow the Instructions for the new Outlook on the web. However, please do not forward any emails with HIPAA protected data.

If you return to WashU as a student or staff member (resident) at a later time, you will continue to use the same WUSTL email account. Please note that a forwarding rule should be removed if you will be transmitting any HIPAA protected information.

Other Resources

On May 18, if you have Microsoft Office apps installed on your personal computer from your WashU Office 365 account, you will no longer have access to these apps. In order to obtain the Microsoft Office apps you will need to sign up for a personal account. If you return to WashU as a student or employee at a later time, you will be able to install these apps on your computer again through your WashU Office 365 account.

On May 18, you will lose access to your free student Remote Access account, which is used to access online journals, e-books and other research tools through Becker Library. If you return to WashU as a staff member (resident), you will need to apply for a non-student account with a $25 annual fee.

Have questions? Email or call us at 314-933-3333.