April 12 – External Email Service Restored

Emails sent to and received from non-wustl.edu email addresses are now delivering appropriately.

Tasks initiated during the outage involving applications and workflows that use external emailing may not go through. If you did not get confirmation, it is recommended that you re-initiate those tasks. For example, scanning a document and sending it to your email address. This outage occurred between 1:00 pm – 5:00 pm Friday, April 12.

If you experience issues, please email or call us. For urgent issues, please call us at (314) 933-3333.

We appreciate your patience as we worked through this issue.