February 8 – ServiceNow Outage

Washington University Information Technology will perform an upgrade to ServiceNow on February 8, 6 p.m. – 7 p.m. During the upgrade window, you will not be able to create new requests or incidents. This includes emailing ithelp@wustl.edu during the upgrade window.

Have questions? Email or call us, referencing CHG0048913. For urgent issues, please call us at (314) 933-3333.

We appreciate your patience as we enhance our services.