Provisioning of SSL Certificates

Software Licensing has transitioned the processing of Incommon/Sectigo (formerly Comodo) SSL Certificates to the SOC (Systems Operation Center). Effective January 1, 2019 WashU IT Systems Operations Center (SOC) will take over the provisioning role for all  new and renewal of SSL Certificates with Incommon or Thawte.

All requests for SSL Certificates within WashU IT and other campus departments will be through email to ithelp@wustl.edu. A Service Now request will be generated from the email and forwarded to the SOC for processing. In addition, WashU IT will provision these SSL certificates at NO COST to the school or department. SSL certificates can be issued for 1 or 2 years and must be renewed before the end of their term, prior to the expiration.

If you have any questions concerning SSL Certificates please contact the SOC at washu_it-si_soccommandcenter@email.wustl.edu.