Jan. 14 – AISystem Outage

WashU IT will be performing an upgrade to the Accounts Payable Imaging Solution on January 14, 2017 from 5:00 pm – 10:00 pm. This upgrade is being performed for the following reasons:

  • Migrate Accounts Payable to the current Vendor Supported version of the KnowledgeLake Capture Software and SharePoint 2013.
  • Increase Stability of the Accounts Payable Imaging solution.
  • Increase disaster recovery capabilities.

In order to decrease impact on end-users, this upgrade is taking place during a window when AIS is advertised as unavailable each Saturday from 5:00 pm until 8:00 am on Sunday. The AISystem Research Administration Service is expected to be available as usual 8:00 am on Sunday 1/15/2017. During the upgrade window, AISystem will be intermittently available.

Testing of the functionality will occur once the upgrade is complete to ensure the service is functioning as expected and staff will be on hand to address issues that arise. As Monday 1/16/2017 is a University Holiday, Staff will be available early Tuesday 1/17/2016 to address any issues that may arise from this upgrade.

There are not any recommended actions to prepare for this upgrade due to the window when the upgrade is occurring.

For questions or comments, please email mark_craig@wustl.edu.